Fun and engaging place to work - Customer Experience Representative Rover.com Employee Review

5.0
6 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Working for Rover has been great thus far! I really enjoy the people I work with and appreciate the sense of belonging. I actually feel cared for instead of just another employee to add to the list. I feel supported and encouraged to pursue my goals.

Cons

24/7 support, so that means you may work holidays. Pay is on the lower end. No bad but, not great either. No sick pay, you have to use your vacation to cover your sick days.

Explore other reviews about Rover.com

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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