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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Typical call center culture - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      2.0
      4 Mar 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are WFH and WEEKLY PAY

      Cons

      The cons are leadership lack of transparency, from training straight to front line. Trainers will tell you one thing and managers tell you another.

      avatar
      Safelite AutoGlass Response
      3mo
      We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.

      Explore other reviews about Safelite AutoGlass

      5.0
      20 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      4.0
      28 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, pay is good and Supervisors I've had are great! Really worked with me on a schedule that fit with my needs! If your full-time you get benefits that include health insurance, life insurance, 401K with a 50 percent match, dental and vision insurance plus a yearly bonus!

      Cons

      Training doesn't prepare you for everything so it's a bit scary when your first working there! Upside is the seasoned employees (I'm one of them) will step up to the plate to assist in answering questions to make the transition easier. Selling wipers can be a hit or miss, that is part of the quota! There were a variety of health insurances to choose from it's been cut down to one which doesn't work for me!

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