After a year - Customer Service Representative (CSR) Sagility Employee Review

4.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Working from home, equipment provided, some training modules, P3 Points, some flexibility with personal time off.

Cons

Pay, team lead, Not enough training on certain topics, lack of training modules to better show how a task is to be completed,

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Sagility Response
8mo
Hi, thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

Explore other reviews about Sagility

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job is remote and people are friendly

Cons

Pay could be better but job is fully remote

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

Cons

1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

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