Pros
Nice discounts and helps keep you on your toes with all the product knowledge. Good if you’re a beauty enthusiast or a professional.
Cons
I worked for the company over a year at 2 different locations. My first my manager was fired and an outsider was brought in that I, a new employee untrained, had to help train. I was told I was not able to visit my terminally ill mother for Christmas because December was a “black out date” and that I should’ve been told that when they hired me. Our district manager had caused over 25 people in her year to quit because of how horrible she was, meanwhile the territorial manager completely knew and did absolutely nothing about it. Our manager quit after 3 months of obediently following corporates orders ( which were always super unclear and contradicting) and our dm finally got fired and we were left without either for over 4 months. I was acting manager, working open to close (12 hours) at least 3 times a week with a total of 60+ hours every week paid barely above minimum wage. I then transferred to a different store where all the new policies are starting to come into effect. We will be graded on our quota every week and if satisfactory, will be fired on the spot. We live in a lower income area that serves mostly professionals, but instead of focusing on actually helping the customer, they want us to recite some ingenuine script because they think that will sell better. We were told that corporate has flat out said they will fire entire stores just for not selling enough “items of the month”, Including managers. So my managers that have loyally been with the company for over 20 years, means literally nothing to Sallys. All our hours including managers are cut, and part timers will be lucky if they get 15 hours, BUT we HAVE to have open availability or they will fire us. So they expect us to live off of 15 hours a week with no other sources of income because they gave employees a “raise” which has become obsolete because in our area minimum wage will be more than it in less than a month. . We are now asked to do twice the work to makeup for the money loss the company has taken because THEY MAKE BAD DECISIONS like giving out hundreds of coupons, keep prices high on cheaply made items, and alienating the employees that actually give it their all to the company.