Wireless Associate - Anonymous employee Sam's Club Employee Review

5.0
23 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As many hours as you want Great environment Make you take breaks and lunches Free stuff Lots of fun activities outside of work Company managers care about their workers and check up on everyone The pay is great Lots of opportunity, I had 6 jobs in the two years I worked there and loved them all "Open door" policy

Cons

Selling upgrades/credits Customers were very rude

Explore other reviews about Sam's Club

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
1d
Thank you so much for sharing this review. We appreciate and value you.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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