Misery brings coworkers together, but management is toxic - Anonymous employee Sam's Club Employee Review

1.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coworkers are all miserable so you make friends

Cons

Management is evil. When my friend told me he got hired by them he quit two weeks later saying he should have listened to me.

Explore other reviews about Sam's Club

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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