Its awesome. Greatest people to work with who respect you and let you become the best you can be. GREAT TEAM!!! - Anonymous employee Sam's Club Employee Review

5.0
5 Jan 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Clean, respectful, career advancement available without leaving the store. Open door policy great IF needed. They work with your specific needs. Its a real family type atmosphere. Pay is decent and management is terrific. We have the best GM around and all of our coaches are great. Our store is set up to make sure both of our customers and employees are taken care of.

Cons

Hours can be hectic around the holiday season. Our store isn't one of the bigger ones yet so we don't have some of the things like cafe, gas etc. Our memberships that we used to get taken out of the paycheck deductions went away. So if you didn't have a membership on your own you will have to get one.

Explore other reviews about Sam's Club

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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