Hard work, you'll feel unappreciated, major gossip - Floor Associate: Center Sam's Club Employee Review

2.0
29 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Decent pay If you did your work- you'd be ok

Cons

Late nights- we didn't leave til midnight, sometimes 1AM. Managers would get mad and state that they have lives they need to attend to, so do we! Favoritism- Managers make a point on who their favorites are. If you were one, you could expect a lot of opportunities for moving up in rank, if you weren't, forget it. Level of standards- It's good to have a certain level of standards, but the standards at the club i was employed at were ridiculous. Managers would expect things to be "laser-beam straight" Gossip- Try to keep to yourself, especially on personal issues, don't necessarily trust anyone. Fake people- Co workers can be and are entirely fake- they'll act friendly to your face, but will sit in the breakroom trashing everyone behind their backs. You can get fired easily without warning for extremely dumb reasons, but as long as you did your job and didn't upset any of the management, you'd be fine. Managers: The club manager was great for the most part, but some managers were rude, disrespectful, and would tear some associates down.

Explore other reviews about Sam's Club

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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