Unstable leadership at the top of the company - Assistant Manager Sam's Club Employee Review

3.0
27 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great associate culture. Competitive salaries. Community service.

Cons

Continuously cut payroll from the clubs, while demanding higher results and member service standards. Major restructures from the clubs all the way to divisional level every few years. Leadership from the MKT level up are very out of touch with what's happening in the clubs.

Explore other reviews about Sam's Club

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
1d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
1.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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