Terrible connection with many Managers - Merchandise Associate Sam's Club Employee Review

1.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

It's all app-based, but that doesn't mean it's better. It means it's all NOT personal, so you're judged differently. Having the Job App helps clock-in, go to lunch, clock-out. Your schedules on App too (but that doesn't mean it is correct or for more than a couple of days ahead).

Cons

Also, the Apps Absence reporting is terrible, which never worked for me. If you report a sick day before, you will most likely accumulate points, so a few days in a year means Termination. Pay is weak. bare minimum. $16/hr as stocker/Merch, be prepared to sweat and be used if you have any strength, because that girl with the same job won't do what a strong man does and be paid the same. The place isn't that friendly, everyone has had it with their life and or Customers and you will hear about it just going to the Break room.

Explore other reviews about Sam's Club

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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