Does Satchel pay their employees well?

According to anonymously submitted Glassdoor reviews, Satchel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Satchel. This rating has been stable over the past 12 months.

How satisfied are employees working at Satchel?

68% of Satchel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Satchel 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Satchel?

Business Development Manager (2) , Business Development Representative (BDR) (2) , Senior Software Engineer (2)

What are the pros of working at Satchel according to real employee reviews?

"Friendly team" ((in 8 reviews)); "Supportive team with nice people all around." ((in 5 reviews)); "Clear opportunities to progress" ((in 4 reviews)); "Nice office (though out of central London, in zone 2/3)" ((in 4 reviews)); "Great company culture" ((in 3 reviews))

What are employees saying about Satchel redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Satchel redundancy and their outlook for job security at Satchel in 2026.

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Average - Customer Success Manager (CSM) Satchel Employee Review

Q: What are the cons of working at Satchel according to real employee reviews?

"While the pay is decent, the culture leaves a lot to be desired." ((in 3 reviews))

2.0

22 Oct 2024

Customer success manager (csm)

Recommend

CEO approval

Business outlook

Pros

great work life balance but that's about it

Cons

can't say any more I had a bad experience here, no growth opportunities , no additional incentives , low pay for high demands and no willingness for salary increasing

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5.0

15 Aug 2023

Cust ops manager/cs manager

Recommend

CEO approval

Business outlook

Pros

This was one of the best

Cons

Great benefits for employees whom last the first 30 to 60 days in on working.

1.0

22 Aug 2025

Client success manager

Recommend

CEO approval

Business outlook

Pros

Pay is decent. Benefits are okay.

Cons

While the pay is decent, the culture leaves a lot to be desired. It's a high-stress environment with little recognition for the effort many put in, and some employees are treated very poorly. Raising concerns to management has resulted in termination for a couple. If you're in a position where you need to make money quickly and can overlook the way some of your peers are treated, you might get by here. But, if you’re looking for long-term growth, respect, and a healthy workplace culture, I’d look elsewhere.

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