Used to be good, heading downhill fast. - Sales Engineer Secureworks Employee Review

1.0
2 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Front line customer facing teams are great.

Cons

Lack of vision, poor product management, low morale. Commission plans keep on changing. High churn of staff.

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Secureworks Response
5y
Thank you for taking the time out of your day to share your thoughts with us. I am sorry to hear that your experience here was not as positive as we'd like for it to have been. We are always looking for opportunities to make positive changes to our workplace environment for our employees worldwide. If you have additional comments about how your experience could have been improved, I welcome you to reach out to me at feedback@secureworks.com. Thank you, Tom

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5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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