Would not recommend for those that can’t handle stress - Retail Sales Associate Sephora Employee Review

1.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

mine was at mbs so it’s convenient and there’s a lot of traffic

Cons

super stressful for kpi daily. would keep forcing you to annoy customers even though they don’t need your help. sometimes you have to beg the customers to put ur name tag in. the staff there gives off mean vibes and outcast people

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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