Hard but rewarding sometimes - Sales and Service Lead Sephora Employee Review

4.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great co-workers if you find the right group.

Cons

can be mentally taxing if you don't have a passion for metrics.

Explore other reviews about Sephora

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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