Great learning experience - Product Expert Sephora Employee Review

4.0
9 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Training every week to keep up on all the brands Training for general knowledge (SOS) Multi-branded No commission= No sales to steal Move about the whole store (instead of behind a counter) Flexible schedule Bonus based on performance of team as a whole Work as a team for sales goals

Cons

Rude clients a lot of the time Hard to be motivated when others are not motivated Tried to advance several times and was cut short

Explore other reviews about Sephora

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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