Free products galore/little opportunity for promotion - Product Consultant Sephora Employee Review

3.0
26 Nov 2008
Recommend
CEO approval
Business outlook

Pros

All associates are given tons of free products aka "gratis"...all the time! Full time or Part time. Opportunity to work fewer holiday hours if necessary due to winter temporary hires.World class training. All employees are sent to week long (or condensed 3-day long) basic training. Also, there is continuous training on in-store brands during the week with brand representatives usually include free food. Above average emphasis on work-life balance. Opportunity to make more money than at other "mall jobs".

Cons

(Location-specific)...management appears to never promote from within. All management positions filled by new-hires making it seem impossible for career advancement. At times, catty/gossiping work environment.

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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