Your results may vary, depending on departments and projects. - Lead Content Strategist Sephora Employee Review

3.0
19 May 2012
Recommend
CEO approval
Business outlook

Pros

For employees of Sephora, bonuses are breathtakingly generous. They enjoy an easy commute and attractive offices, and they receive a staggering amount of free stuff ("gratis") from beauty brands and vendors. It is a youngish, growing company, and it can feel really good to be part of such a recognizable brand.

Cons

After just a few weeks, I noticed huge disorganization in my team and its projects. I also saw a tendency among team members to seek scapegoats for the lack of organization. Before my work on one project was complete, five people had been fired and two disciplined for things they didn't do -- because the project schedule did not allow for adequate periods of production and review. At the same time, I also noticed huge amounts of money wasted on parties and catering, and other lapses (a stack of new iPads, still in their boxes, left unattended on a cafeteria table for hours on a day when the security doors were open and visitors were walking in and out). Yet my department did not have a full-time senior project manager, writer, or designer on staff.

Explore other reviews about Sephora

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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