good company, but you work in chaos and it never stops - Anonymous employee Sephora Employee Review

4.0
14 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

constantly changing and remains on the forefront of the industry. with the right manager, you really have lots of opportunities as the company is really growing

Cons

there is never time to get settled. too much change, and once you understand and get it, it changes. lots of politics the higher up you go.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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