Great place to learn, but horrible management - Anonymous employee Sephora Employee Review

3.0
9 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved all the trainings we had, we were able to learn something from every world (colour, skin, hair, fragrance). We also had gratis which was a great way to try new products and be able to tell clients about them

Cons

Management was terrible, very disorganized and majority of employees quit within the last year due to the new management team.

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5.0
17 Jun 2026
Recommend
CEO approval
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Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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