Toxic environment - Planner Sephora Employee Review

1.0
23 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Gratis, ability to quickly learn and gain exposure to full business.

Cons

Work life balance was almost non existent, complete toxic environment where management plays chess with employees careers and only promote their friends. Nearly impossible to get ahead as all promotions are pre-determined and managers only promote those within their own departments. VP and senior management have no external experience, so processes never improve as they can’t relate to how things are done at more efficient companies. Planner job is essentially a “jack of all trades” role.

Explore other reviews about Sephora

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Management was always organized. Company provided many perks that made employees feel valued.

Cons

Job was monotonous and wasn't enough variety.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

+ monthly training gratis + brand and product training + exposure to working with luxury brands + technology device supplements role

Cons

- unstable hours / unstable income - part-time employee classification has a wide weekly hourly gap (e.g., 15-29 weekly hours) and the availability expectation is that of a full-time (e.g., required to be open 4-5 a week, open to close) - minimal career growth if wanting to become full-time within the same store

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