I think I had PTSD from working at Sephora - Anonymous employee Sephora Employee Review

1.0
1 Feb 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We do occasionally get gratis, but even that has gone down

Cons

The Merchandising team is hands-down the most toxic work environment I have ever been a part of. The amount of times myself, or my coworkers, sat in our cubicles and just cried is insane. There is no support, no work-life balance, and everybody is constantly backstabbing each other and willing to throw anybody under the bus to protect themselves or get a leg up. I have worked in the beauty industry my entire life and it was always my goal to work at Sephora. I'm so disappointed in what the company has become. Managers are constantly stealing ideas from junior employees. Nobody ever share credit or even gives opportunities to develop and grow. I had to leave Sephora because I was seriously concerned for my mental health. If you are reading this, please reconsidering employment at Sephora.

Explore other reviews about Sephora

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Management was nice, people I worked with were nice, fast pased enviroment.

Cons

Hard to request off at times and a lot of demmand.

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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