Pros
If you love assisting others with color/makeup, skin, hair and body care, then of course Sephora is for you. If you have a chance to stay on with them, then learning about the various vendors' products is a plus too, not to mention gratis when you're full time. Sure you get gratis, but any client that comes in the store gets the same. If you're permanent at least you have the chance to get full size gratis as an employee, and if you're put through that vendor's training. But as seasonal, you get NO training and NO SOS.
Cons
I really thought that as a Seasonal employee I would be taken seriously. I wasn't even put through an orientation. Not to mention that managers did not communicate things clearly to everyone. It was as if they assumed you knew unless you asked. I was even asked to lie about why I was hired when upper management was doing a walkthrough, not once, but twice! I found it very odd that nobody was willing to take the short amount of time to explain the basic things needed to be known when you're a new employee. Some things one can figure out on their own, but even being "buddied up" didn't work out. The first day I was pretty much on my own because the other girl in my department was busy. I don't blame her, but I do blame management for not being more considerate. During my time as a seasonal employee, I was never late once, always clocked in on time, and never called in sick. I even took shift changes on short notice. I had multiple in-store clients give me plenty of compliments, but didn't make a difference one bit when it came time to potentially hire seasonal. I found out with 2 days notice when my last day would be. Not what I would call professional, but that's how Sephora is. I also found out they were hiring although they let go of all seasonal staff who had been at the store for 2 months. How much sense does that make? None. Would not recommend working at Sephora unless you really want to, but I am sure each location is different. I think corporate should make note that there are definitely some odd things going on when a seasonal employee is asked to lie about what they were hired for. Not even sure why. I just know if someone were to ask me, I wasn't going to lie. I don't believe in it, and I think some managers needed to do better in communicating and being part of a team. If Cast Members are expected to act a certain way, DICs and specialists should too.