Often times it felt like I was working at a car dealership instead of a beauty store. It often felt like we would be pushed to annoy customers. I hated this feeling and it was constant. Leaders and management would go overboard with pushing credit cards onto people. I felt like a robot and not a human. It was a high stress environment. The return policy is absolutely terrible for the employees that have to deal with it. Customers were allowed to return products that were empty, no barcode, no receipt, extremely difficult situations were still encouraged and accepted often times when it was even against policy! This made a lot of rude customers continue to shop at our specific Sephora and made the job super stressful. It got so bad that my anxiety forced me to quit.