Great company culture, requires specialized work skills, low pay - Weekend Customer Service/Sales(Color Consultant) Specialist Sephora Employee Review

3.0
21 Oct 2015
Recommend
CEO approval
Business outlook

Pros

+Gratis is reasonably awarded +Environment is very organized +Company values are highly enforced and reminded +Music is always good +They provide work uniforms "costumes"

Cons

-Pay is absurdly low considering how much any given person could sell per hour -Company can be incredibly oppressive when it comes to their expectations of team members when communicating with clients -After 1 year, I was given a pay-raise of 24 or so CENTS and my total years of experience and profitability to the location was completely disregarded -Leadership wasn't as knowledgeable as the entire lower-paid team -2 leadership members were out of line and reprimanded me(yelled VERY loudly at me without good reason), which is against company policy and headquarters did not reach out to me or do anything to help me moving forward. Didn't even offer to transfer me to a different location.

Explore other reviews about Sephora

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, including STO responsibilities Flexible and supportive scheduling Monthly gratis products Employee benefits Employee discount Positive team environment

Cons

No significant cons to note

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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