1.0
2 Aug 2016
Current employee
Hook, London, England
Recommend
CEO approval
Business outlook
Pros
The people of the 'shop floor' are the workers, great commitment to the client base. Good pockets of teams doing a great job
Cons
No senior management/ leadership, hopeless. Lots of 'jobs for the boys' in the director layer upward. Its all about who you know.... Lots of people have been in Serco a long time and are very comfortable - i doubt they will ever move. Most of there appear to be in the senor management layer. Lots of comfortable closed management groups. There is an undercurrent of questionable decision making, i am not convinced that all the decisions are for the benefit of the company and not for personal gain. There are still questions to be answered - corruption within Serco exists.