If you want a Career, stay away from this company. The management team have no direction or clear vision. - Account Manager Sermo Employee Review

1.0
27 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Actually a decent product with potential, possibility of working from home.

Cons

Small company mentality, no transparency, lack of clear communication, no integrity toward it's staff. financial results poor.

Explore other reviews about Sermo

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been with Sermo for over a year, and I only have good things to say. The company has an amazing culture that truly values collaboration and growth. I really appreciate how well-organized the processes are, especially around sprints and releases, it makes work efficient and clear. The team works together seamlessly, and management consistently takes the time to check in and help resolve any blockers, which shows they genuinely care about our success. Overall, it’s a fantastic place to work.

Cons

I have no cons to mention.

1
avatar
Sermo Response
3mo
Thank you for the kind words and for being part of the Sermo team! We’re so glad to hear that you’re enjoying the culture, collaboration, and the way we run our processes. It means a lot to know that our support and teamwork are making a positive impact. We appreciate all that you do!
2.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, Fully remote. Get to work with lots of smart people

Cons

Cons come down to disorganization and bad leadership Priorities, including key company KPIs, change constantly. What's important today might be meaningless next month. Lack of focus on the core product. Sermo's main offerings stagnate, while the engineering team is forced to spend time on irrelevant, low-value initiatives Poor leadership. CEO does not accept criticism. Sermo incentivizes kissing up to the CEO whenever possible. The CEO also micromanages areas where he has little expertise, and the product suffers because of it. Short-termism, meaning a lot of broken or duct-taped systems

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