Great company with solid career growth opportunities! - Director Service Express Employee Review

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- Willingness to change and open to fresh perspectives - Firm but fair performance expectations - Personal health and wellbeing are top of mind across leadership - Extreme transparency from the 'C' suite on organizational changes - Excellent internal mobility and career growth opportunities - Great work/life balance - Authentic people who coach you to achieve your best

Cons

- Some recent attrition, but healthy as the organization continues to set clearer performance expectations across business groups

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Service Express Response
6mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve enjoyed your time at Service Express and appreciate your thoughtful feedback. Our people are at the heart of what we do, and it’s always rewarding to know that this value is felt across our teams. If you have any additional thoughts to share about your time here, please don’t hesitate to reach out to our HR team at HR@serviceexpress.com. We’re always looking for ways to improve our employee experience.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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