Good Culture & Growing Company - Field Service Engineer Service Express Employee Review

4.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Good culture. The company is more invested in its employees compared to most.

Cons

Pay could be better. Some of our tools we use on our day to day need to be overhauled.

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Service Express Response
2y
Thank you for taking the time to share your feedback! We hear you and appreciate the suggestions regarding compensation and internal tools - we'll pass this along to the right team members.

Explore other reviews about Service Express

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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