Pros
Benefits are really good. RSU, ESPP, healthcare, pension... They allow to work from home if you have a good reason to do so. High salaries.
Cons
There are many people in this company who does not want to do their job. People are waiting for each other to progress which is causing jobs to be either done late or not done at all. Staines office is perfectly boring, although there is some effort going on to change, I dont believe it is working. Management is too customer oriantated, sometimes I had the feeling like I am a robot that management uses to achieve their goals. Sometimes it is even hard to go and grab a cup of coffee with collegues because management could be watching you and everything is so urgent for them. I believe interview process must be improved. Since I realize there are some people who are not qualified enough to do the job. If you expect fun work place events, ServiceNow is not a good place to work. Everybody is this company is overloaded!