Employees are deemed throw away, executives only care about one thing...revenue - Anonymous employee ServiceNow Employee Review

2.0
9 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, nice location, flexible work schedule

Cons

It is a shame that founder Fred Luddy and the board hired in Frank Slootman to run the company. He and his EMC cronies have no long term goals for the company only short term at the expense of all of the hard working employees. It is an atrocity how they treat employees, allowing senior management to pick others to take their falls and firing without any warning. HR is nonexistent and not there for employee support but to carry out the will and whims of the executive team. Backstabbing is rampant among senior executives which trickles down.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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