Depends on whether you report to a good manager - Senior Technical Consultant ServiceNow Employee Review

2.0
18 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Great compensation Fantastic benefits Working with an industry leading platform

Cons

To save you scrolling through all of the reviews, there are common themes that are consistent across ServiceNow: Culture is nothing like what the ServiceNow corporate message tries to convey Cronyism Management has favourite employees that will always get promotions Hire and fire mentality Abhorrently poor middle management that act only as mouthpieces for senior leadership and have no opinions of their own Career depends on whether you report to a good leader. They do exist at ServiceNow!

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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