Stagnant Tech and Cognitive Disconnects Abound - Software Engineer ServiceNow Employee Review

3.0
17 Jun 2020
Recommend
CEO approval
Business outlook

Pros

- The stock keeps going up - Decent job security during covid-19 crisis

Cons

- The core platform is antiquated and the work is boring - There is still a startup type atmosphere when it comes to work/life balance. Long hours with little recognition is typical for many and this has gotten worse recently as the company has gone 100% remote - Engineering teams are extremely political, lots of infighting and very little development going on - Awkward "woke" culture emanating from a power hungry HR department - Busy work is rewarded more than innovation; and it seems meritocracy has largely taken a back seat due to the points listed above

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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