Pros
Decent starting pay A lot of opportunities to learn and advance your career in Service Revenue Management (if you're lucky enough to be in the 'right' team) Young, fun, culturally-diverse crowd (when I was there, at least)
Cons
Since going public, management is now too focused on short-term gains in revenue, often setting unrealistic targets, preventing sales staff from getting their bonuses Uses outdated software for CRM and analytics (talk about ironic) Staff not given the tools they need to do their job effectively (although they are paid generous amounts of lip service) Unable to hold onto talented staff Middle-management rarely perform proper analyses in determining staff performance Lack of ability to advance your career (it is highly likely you will NOT land in one of the afore-mentioned 'right' teams) HR is now horrible (the previous manager was fair, and so was respected); staff are no longer given the chance to appeal, which opens the door to unfair dismissals (quite a few sudden dismissals have already occurred) Senior Management keep offloading significant amounts of SREV stock every time the window opens, impacting the stock price negatively (it has plummeted more than 50% since launch) And quite a few more, but you get the point by now.