Shake Shack - GM, NYC - General Manager Shake Shack Employee Review

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great Home Office. - High Standard Operations. - Very Good Autonomy over your business unit.

Cons

- Inconsistent Human Resource Investigations. - Excessive General Manager terminations. - Unattainable Bonus Program

Explore other reviews about Shake Shack

5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

can get very hot in the kitchen.

1.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Food discounts I guess…. And a paycheck

Cons

Terrible leadership. Don’t be fooled by old reviews talking about the culture. That left with CEO Randy Garutti. Shake shack is just like every other money hungry corporation. They will work you straight into the ground if you let them.

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