Pros
$5k spending account Uppermost management seems intelligent
Cons
No scheduled breaks except lunch - leads to Gurus being overworked and stressed Management blames Gurus for busy queues and other problems Too much on your plate - Gurus should be experts in sections, not jacks of all trades Fake trust batteries - they talk about trust and communication, but the more experienced leads are all about manipulation and backstabbing Fake culture - pretend to be happy and you'll go far. Tell the truth and be shunned. Incredibly unorganized - large company that thinks it's a small business. Taxes are messed up between provinces, holiday time and sick time is not well tracked, and that is not communicated to you until you're out of paid time off.