Pros
-the work is easy, for the most part -managers are approachable and casual -free coffee/tea and soda fountain -work/life balance was okay (EXCEPT for q4, where you were expected to live at work and kind of guilted into working more overtime on top of the mandatory overtime) -steep discounts on many products -you can decorate your desk to your liking
Cons
-the work is very repetitive and requires little actual creativity -very little opportunity for advancement -we all start as a contractor but many never get converted to a fulltime employee even after 3+ years of doing the same work, and their hours are always in flux -fulltime employees rarely get promoted even if you take on more tasks/projects -lack of company culture (despite management belief that we have one, the environment in our building is very corporate and just a tad sterile in appearance) -no real rewards for work well done (raffles are done instead so only a couple people actually benefit)