Has gone hill fast - Customer Service Representative SilverRock Employee Review

1.0
24 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Used to be a decent Job

Cons

Management never available. very poor training

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SilverRock Response
6y
This was a tough review to read, but all feedback is welcomed. It is unfortunate to hear that you feel you do not have enough connection to your leadership team at this time. We want to make sure you have the right resources and outlets to be successful. If you continue to experience this without any resolve, we encourage you to reach out to the Talent Support Team to address your concerns.

Explore other reviews about SilverRock

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is great

Cons

None to advise at this time.

4.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is good.

Cons

Takes a while to get promoted

avatar
SilverRock Response
1mo
Thank you for sharing your experience as a current team member. We’re glad to hear you’ve found a strong work-life balance at SilverRock, as supporting our team members’ well-being is something we truly value across the Family of Brands. We appreciate your feedback around the promotion timeline. Career growth and advancement processes are continually reviewed on an annual basis as part of our ongoing investment in development, training, and leadership support. Thank you for being part of the Family of Brands, and we wish you continued success.
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