Good company, little opportunity for growth - Customer Experience Agent Slack Employee Review

4.0
21 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Very experienced management Well thought out platform and customers that love the product Fast paced. The company handles change thoughtfully and effectively Supportive, great wfh benefits Finally offers permanent remote work flexibility

Cons

Lots of experienced management and agents make advancement extremely difficult. I realize it’s not an easy problem to tackle it’s just not very motivating sometimes

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Slack Response
5y
Hello! We really appreciate your thoughtful review and are so happy you've enjoyed working at Slack! We hear your feedback about growth opportunities for CE Agents. We encourage you to speak to your manager about your career trajectory. Your year end review should be happening in the next few weeks and would be an ideal time to discuss this. Again, thank you for taking the time to leave this review and feedback! -Slack

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5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

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