Good, but not great - Customer Experience Agent Slack Employee Review

3.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Culture is everything here at Slack - Team members are willing to help and are supportive - Great compensation and benefits - Work-life balance (but weekend shifts are required) - Ability to collaborate with other teams

Cons

- Management can come across passive aggresive, often micro-manages (comes off as though there's no trust in your ability to get work done) - Led to believe you belong in the first month, which quickly changes after you've completed onboarding. Bit of a let down. - Feedback delivered with no real direction or advice provided

Explore other reviews about Slack

5.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing team, cool & interesting work, fun intern events

Cons

No daily free lunch / cafeteria in building

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