28 Jan 2021
Smile Direct Club Response
5yThank you for sharing your perspective with us – I am sorry to learn this and this is certainly not the type of experience we want for any Team Member. We understand that change is never easy, no matter the circumstance. At SmileDirectClub, our values and truths are built around providing an open and safe environment for all. We are taking active steps to support our Team Members during these unprecedented times and acknowledge that we can always be improving. We would love any ideas or improvements on what we could have done to resolve this. Please send us an email at peoplesupport@smiledirectclub.com.