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SolarCity

Acquired by Tesla

Is this your company?

One of the Worst Companies in America. Too much to list... "KoolAid" - Anonymous employee SolarCity Employee Review

1.0
20 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

All the lies they tell you as you are hired.

Cons

I have been with SC for almost 2 years and have worked for three different departments. There are so many CON's its hard to remember them all. I can tell you the biggest con of all is that their rate of growth allows people with little to no experience, selling or installing solar, to be your service provider. The sales person has no technical knowledge of solar, its all done by fancy software that is buggy. The engineers and designers mess up almost 100% of designs and engineering. SolarCity won't even get new designs approved by the city or the customer while the install is already in progress. The installers end up redesigning that morning just to get the job done and "kW on the board", so they don't lose their jobs. Keep in mind these are installers with less than 1 year experience. I don't think there are many crews in my area that have more than 1 guy with over a year of solar experience, and no construction or roof experience at all. It's unreal how many roofs have their lifespan shortened while the unwitting salesperson tells the homeowner solar will make your roof last longer. That's just plain stupidity. Holes don't get patched all the time, wires are put in the wrong places, and the most common saying we use is "it's not my house". Most of these guys have never had to use a square, a level, or a tape measure accurately. SolarCity's goal is to get you to sign a 20 year contract and blast a solar system onto your roof in as little time as possible. They experiment with equipment on people's multi-million dollar homes, break OSHA rules, and have no regard for the city planning departments at all. My advice is do not get allow these people in your home. Do not get a system from SolarCity no matter how good the deal seems. Finance your own system and have highly trained professional installers install your system. How can you tell the difference. EASY! The sales person, auditor, designer, engineer, and installer should all be able to come to your house and talk to you. Take you up on your own roof and show you. Give you a thorough understanding of the materials that will be used. And all these people should say the same thing and not pass the question to the next dept. SolarCity is broken up into so many departments in different area's that NONE of these people ever come in contact with each other, they just blame each other when something goes wrong; instead of worrying about the customers install, roof, and security.

Explore other reviews about SolarCity

5.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and no supervision working at the different Home Depots

Cons

Having to make numbers and sales

4.0
22 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Cons

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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