Be open for the feedback from the ones doing the actual job - Senior Campaign Manager Sopro Employee Review

Thank you for sharing your perspective and for recognising the structure and processes that supported your work while at Sopro. We appreciate you raising the importance of feedback from customer-facing roles. Insight from those working directly with clients is essential. It is our ongoing focus to proceed and focus on Employee voice this year. We’ve strengthened how feedback is gathered and acted on through initiatives such as Speak Share Shape sessions, focused feedback forums, and Engagement meetings designed to identify pain points, challenges, and opportunities for improvement. These create consistent spaces for open and constructive dialogue, supporting regular two-way communication between frontline teams and leadership. We are also placing greater emphasis on ensuring that insights and ideas are acknowledged, clearly owned, and revisited, so that feedback leads to visible and meaningful action across teams. We also understand that growth opportunities can feel limited at times. As part of our wider focus this year, we’re strengthening career development through clearer expectations, regular career conversations, and consistent performance standards across teams. Alongside progression into more senior roles, we’re looking at more opportunities for horizontal growth across teams and departments and enhancing roles through new projects and tools being introduced. Thank you again for the contribution you made during your time with us. We wish you every success in your next role. - Sopro