Pros
Work from home (almost all positions in this field are though)
Cons
Where to begin... just like what all other reviews have said Stitch Fix will work you till you question your sanity. Before taking this job, I looked at reviews and thought "I've never had any issues working hard so I'll be the exception" don't make my mistake. No one will be the exception. Leadership doesn't care about anyone and it's SO toxic. If you're sick, or become ill they will ask you to "not let it happen again"- even with the best attendance. It really says a ton about the company when not a single person leaves and wishes they stayed. The best advice I received in my years here is when you leave don't ever look back. I just want to help spare anyone I can from taking a position in client experience here. It hasn't changed in years and still as I'm writing this remains the same. Don't waste your time- sure the pay is a few dollars more then other support positions in Austin but it comes at a price and I can assure you the price is not worth it. The turnover rate is extremely high so every week you'll have a renewed fear for job security. Leadership expects and then takes action off their own twisted personal 'worst case scenario' then asks questions later. They say they are transparent but they are not. Life is too short to work for a company that thrives off employees who are so comfortable being uncomfortable they just end up staying until they are terminated.