It could be better, it could be worse - Hotel Front Desk Agent Stonebridge Employee Review

2.0
24 May 2022
Recommend
CEO approval
Business outlook

Pros

I was fortunate to work with a group of people that handled the hotel as a team, achieved goals, and a leader who had our back against the questioning of upper management. Great learning experience and a job for which I could pass through and gain skillsets for my future.

Cons

Upper management created stressed and fearful mid level leadership which led to team toxicity (not where I worked but other hotels I assisted), and refused or was unable to provide the resources for foundation level workers to do their job well and serve the guests up to franchised brand standards. Pay was lower than the cost of living in the area and barely par for higher level positions; it was upwards of 24% below similar positions in the area. High staff turnover. No work-life balance.

Explore other reviews about Stonebridge

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Very welcoming corporate office. I feel very comfortable and confident for the long term. Work equipment is very nice.

Cons

There seems to be no cons.

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Prior to joining Stonebridge, I had heard that it was a good company to work for. Now as an employee, I can say it's even better than I had hoped for. It's a welcoming and collaborative environment. You're given the tools to do your job efficiently and you definitely feel like you are part of the team. It's refreshing to work where you actually look forward to going to work every day.

Cons

There are no cons to speak of.

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