Pros
We have a very positive work environment. All voices and ideas are considered and appreciated. Quality and administrative tools for success have been provided with corporate oversight: Tiered Communication System, Team Assurance, 8-D CAPA, LEAN Mfg, etc. Corporate leadership is driving leading edge technology advancement and providing tools to position Summit Interconnect as the leader in high technology PCB / Electronics Manufacturing.
Cons
Interactions with Sales and Account Management can trend toward negative at times. There is a tendency for very swift escalation to Sr. management without a full understanding of the facts or background from the persons directly involved with the customer or project. This escalation and negative overtone do not serve to strengthen our collective performance, nor does it support trust and a cohesive team environment. This may be something to focus on improving / changing for the future.