Operations/Finance/Member Adjustments - Operations Coordinator Sun Life Employee Review

2.0
16 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Best= vacation time is fair for new hire and benefits are good.

Cons

All work , no socialization. Disconnect between managers and director's. The employee suffers if not trained. No official training program, no cross training. Work is expected completed and right without guidance first. Senior management refuses change and growth. Old school. They hold back employees by enabling them with who they know. They give bad reviews and hand out impossible work loads with over exhausting goals.

Explore other reviews about Sun Life

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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