Warning - Former Manager SupportNinja Employee Review

2.0
2 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Flexibale hours Work from home set up

Cons

Long hours No salary progression No life to work balance Heavy workload with slight benefits No bonuses

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SupportNinja Response
1y
Thank you for sharing your feedback and mentioning the flexible hours and work-from-home setup. We have noted your comments regarding work-life balance, workload, compensation, and benefits for management roles. At SupportNinja, we are consistently reviewing our employee experience, including workload distribution and compensation structures, to ensure we attract and retain talented individuals at all levels. We appreciate your insights and your contributions during your time as a manager.

Explore other reviews about SupportNinja

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

WFH, Managers are approachable and HR response quickly.

Cons

Salary is low. lack of engagement and no salary increase.

4.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good Team Lead, policies that are easy to follow, very flexible if explained properly

Cons

Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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