No longer the company it once was; C-Suite is failing - Anonymous employee Surescripts Employee Review

2.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay, Benefits, remote work, pretty decent work-life balance

Cons

The C‑suite has started deflecting accountability for their own strategic missteps. Weak decision‑making, unclear business strategy, and an inability to build and support strong teams have led to product failures, financial gaps, inaccurate forecasting, the loss of long‑tenured talent, and ultimately layoffs.

Explore other reviews about Surescripts

5.0
1 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Strong leadership, values and work life balance. Competitive above market benefits/compensation

Cons

new ownership driving workflow fluctuations, not necessarily a negative but more frequent fire drills and impromptu pivots

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent individual contributors and dedicated frontline teams who support one another through an incredibly difficult corporate culture.

Cons

Leadership within the Technology and Security organization operates entirely on fear, micromanagement, and self-preservation. Transparently reporting organizational risks or highlighting operational gaps is treated as a personal threat by management rather than a professional duty. The leadership style relies on moving goalposts, extreme gatekeeping (like exhausting daily interrogation-style briefing traps), and intentionally vague performance feedback so success can never actually be achieved. Top-performing professionals are systematically targeted, isolated, and managed out through fabricated performance issues to protect executive reputations. Furthermore, the HR department is completely toothless. Detailed, explicit exit interviews outlining this exact abusive behavior and naming impacted employees are met with empty empathy but zero corrective action. HR routinely chooses to protect toxic executives over maintaining basic workplace ethics. Since the corporate takeover, the culture has entirely shifted from psychological safety to compliance through fear, causing widespread burnout, anxiety, and a mad dash for the exits by top talent. If you are considering a job here, do yourself a favor and reach out to former employees on LinkedIn, and hear about it directly.

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