Thank you for providing your perspective and feedback while working at Surgical Notes. We greatly value your input so we continue to keep Surgical Notes an incredible place to work! I am glad to hear that you appreciate the pay structure and the hours! Our training team was formed last year and we're so proud of all their accomplishments to provide professional development for everyone at all levels. Surgical notes is a fast-paced environment and with that, I think it presents a problem for responding via email at times. Thanks for letting us know and we will readdress the 24-hour response policy in our next all hands conference call!
The micro management is awful even at the director level. The turnover is high. Pay is low. The staff is unhappy. The clients are unhappy. The systems are outdated. The employees are so overwhelmed and overworked and no one receives training.