Surgical Notes Revenue Cycle Representative reviews

3.7

77% would recommend to a friend

(9 total reviews)

Randy Bishop

77% approve of CEO

86% positive business outlook

Reviews by job title

9 reviews
4.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Surgical Notes has a lot of great attributes and benefits for people looking for a well-rounded company. Obviously just like nay company there are kinks that could be ironed, but Surgical Notes meets a lot of the marks when it comes to employee satisfaction, as well as client satisfaction.

Cons

Easy to fall between the cracks of the company. Burnout is a very real threat due to a lot of issues that need to be resolved. Benefits are pretty expensive for the market.

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Surgical Notes Response
1y
Thank you for taking the time to leave a review. We’re thrilled to share that for 2025, we’ve listened to employee feedback and successfully reduced the cost of benefits. To address burnout concerns, we offer a variety of time-off options, including paid time off, flex time, volunteer days, and medical leave if needed. We are committed to ensuring our employees feel supported and valued. Your feedback is crucial in helping us improve and maintain a positive work environment. We’re glad to see that our efforts in engaging with team members and prioritizing their satisfaction are being recognized. If you have additional suggestions feel free to reach out to Human Resources by contacting HR@surgicalnotes.com.
5.0
3 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great pay, Flexible hours. Plenty of training.

Cons

Sometimes response times are a bit long.

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Surgical Notes Response
1y
Thank you for providing your perspective and feedback while working at Surgical Notes. We greatly value your input so we continue to keep Surgical Notes an incredible place to work! I am glad to hear that you appreciate the pay structure and the hours! Our training team was formed last year and we're so proud of all their accomplishments to provide professional development for everyone at all levels. Surgical notes is a fast-paced environment and with that, I think it presents a problem for responding via email at times. Thanks for letting us know and we will readdress the 24-hour response policy in our next all hands conference call!
5.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Very flexible work life balance

Cons

need additional employees for growing practice numbers

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Surgical Notes Response
2y
Wow! Your five-star review means a lot to us! We appreciate that you’ve taken time to share what you like most about Surgical Notes- the work life balance. As Surgical Notes continues to grow our team members are integral to our success. A flexible work-life balance becomes a key component of this success which we provide through paid leave, flexible working schedules and remote working opportunities. As we experience continued growth, we hope to find new team members to support our clients. Please reach out to Human Resources for more information on how you can qualify for a referral bonus to support the growth. We can be reached at HR@surgicalnotes.com.
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